SUMMARY:

Provides clerical assistance and basic patient care under the direction of the Registered Nurse, and/or Program Director, and/or Medical Director.  Or assist in the delivery of primary health care and patient care management under the direct guidance of a physician as well as the polices and protocols of Tucson Medical Center.

 

ESSENTIAL FUNCTIONS:

Formulates and implements accurate and timely care.

Takes vital signs, weighs patients, and collects routine urine specimens, cleans catch specimens, stool specimens, and sputum specimens; draws blood from patient and return test tubes to the laboratory.

Performs dressing changes and treatments using aseptic technique.

Inserts urinary catheters, discontinues IV lines and performs EKGs.

Routinely checks expiration dates and ensures all medications are properly stored and expired drugs properly disposed of. 

Obtains prior authorizations, manages referrals, assists with the scheduling of procedures and performs other related tasks to assist physician and patient.

Calls patients regarding test results, follow-up appointment visits, and missed appointments.  Schedules patient visits and assists with their medical needs.

Cleans and prepares rooms between procedures and discharges; monitors and restocks supplies.

Opens sterile supplies and sets up for procedures.

Charts observations and vital signs on assigned patients in legible, accurate and appropriate format following hospital and unit procedures

Applies restraints as directed by nurse, per hospital policy.

Promotes a safe therapeutic environment that allows for the delivery of high quality patient care.

Notifies appropriate personnel of equipment malfunctions and repairs needed.

Participates in the orientation of new program personnel and in the ongoing in-service education of the team; participates in ongoing staff education.

Receives, handles and transfers phone calls, and messages within the department promptly and courteously.

Escorts patients to and from the exam room, takes vital signs and notes reason for visit. Documents all clinical interactions with patients and signs documentation.

Posts information to records; maintains files and records; inputs and retrieves data utilizing knowledge of various computer software packages.

Transcribes orders; schedules appointments.

Operates a personal computer, calculator, FAX machine, copy machine or related office machinery in performing assigned duties.

Processes patient charges as required.

Takes care of the body after death.

 

MINIMUM QUALIFICATIONS

EDUCATION:  High school diploma or general education degree (GED).

EXPERIENCE:  Six (6) months of medical assistance experience.

LICENSURE OR CERTIFICATION: Written proof of completion of recognized Medical Assistant course. Cardio Pulmonary Resuscitation (CPR) certification.

KNOWLEDGE, SKILLS AND ABILITIES: 

• Knowledge of patient care protocols and practices.

• Knowledge of general patient care practice, methods and regulations.

• Knowledge of patient privacy regulations.

• Skill in attending to patients with care and attention to needs.

• Skill in assisting with more complex patient care programs.

• Ability to recognize a patient in distress and follow directions to get assistance.

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

• Ability to complete routine reports and correspondence.

• Ability to listen and accurately interpret others’ communication or instructions to take appropriate action.

• Ability to speak effectively in front of doctors, nurses, staff and the general public.

• Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.

• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.

• Ability to deal with problems involving a few concrete variables in standardized situations.