JOB SUMMARY:  

• Under supervision of the Dietary Manager, the Food Service Worker is responsible for a variety of tasks within the kitchen and the dietary office that lead to a high level of patient and customer satisfaction. 

EXPERIENCE/QUALIFICATIONS:

• One year food service experience preferred. , work in a fast paced multi tasking environment a plus. The top candidate will be a self starter with a clean as you go mentality. Experience in patient food service and patient diets a plus.

EDUCATION:

• High school diploma or equivalent

LICENSURES/CERTIFICATION:

• Must successfully complete and maintain LA County Fire Card certification at the time of hire or within the first 30 days of employment

DUTIES AND RESPONSIBILITIES ( These are the essential job functions for this position. The essential functions of this job include, but may not be limited to those listed in this job description. Employees hired for this position must be able to perform the essential function of this job without imposing significant risk of substantial harm to the health or safety of themselves or others) :

• Adheres to established Hospital/departmental policies and procedures, objectives, Quality Assessment and Improvement Program, Infection Assessment and Improvement Program, legal, safety, environment control standards and Patient’s Bill of Rights.

• Check supplies needed for tray line.

• Check daily assignment for area that you will be working.

• Maintains and cares for equipment and supplies. Documents maintenance and repairs.

• Performs other related duties as assigned or requested.

• Keep record of areas that have been cleaned and turn in at the office at the end of the day

• Keep the kitchen, cafeteria clean by empting all the trash as needed

   SERVICE-LINE DUTIES :

•  

• Prepare, dish and serve foods for  cafeteria and /or catering

• Participates in cross-training activities, were applicable.

• Clean and store dishes and equipment; maintain clean and neat work area

• Operates dishwashing, slicer, blender and other mechanical equipment,( will train)

• May be required to work at different assignment during the day

• Transports and stores supplies, stock

• Cleans the kitchen areas and  utensils.

•  Answer telephone ( diet office only)

• Cashier( only if working in retail area, training is provided)

• Set up and breakdown of specific food areas within the retail setting

• Any other tasks assigned by the retail manager

The following job accountabilities are not unique to this particular job but are common to all jobs at VPH:

Complies with VPH policies and procedures on customer satisfaction and service excellence.  Demonstrates professionalism and cultural sensitivity in coordinating activities and communicating with all customers, peers, and the community at large.  Conducts self in a professional, respectful and courteous manner during all interactions.  Works effectively and collaboratively with others toward common goals.

Communicates accurately, honestly, supportively and in a timely manner with department and interdepartmental team members.  Demonstrates effective business writing and oral communication skills, handwriting is clear and legible.

Participates in operational aspects of the department, and maintains/participates in performance improvement activities within the department.

Participates in all departmental specific training, Environment of Care (injury/illness prevention, fire/life  safety, hazardous materials, emergency preparedness, utilities management, medical equipment management, safety and security management), infection control (standard precautions, TB Exposure Control Plan, Bloodborne Pathogen Exposure Control Plan).

Demonstrates knowledge of and follows safety practices.  Understands the importance of safety, including patient safety in the work place.  Maintains a safe environment for self and others.

Actively participates in the Patient Safety Program, including event reporting.  Identifies sentinel events/near misses and responds per defined organization processes.  Participates in education activities and process implementation.  Demonstrates advocacy for the patient/customer and appropriately acknowledges patients, customers and visitors.

The above statements reflect the essential functions considered necessary to describe the principle content of the job. They are not intended to be a complete statement of all work requirements or duties that may be inherent in the job.

WORK ENVIRONMENT:

1. Primarily an inside building/office environment, well lighted and ventilated, which may consist of multiple treatment and/or work sites.

2. Fast and continuous work pace with variable workload.

3. Frequent contact with staff and public under a variety of circumstances.Requires ability to communicate clearly (in English) verbally and in writing for effective communication with other staff members, physicians, vendors, community members, patients and patient families, employees and applicants of all socio-economic levels from a diverse cultural and ethnic population.

4. Subject to many interruptions from multiple calls and inquiries and potentially emotional situations involving accidents, injuries, illness and/or death.

5. Handles emergency/crisis situations in accordance with Hospital policy.

6. Answers phones or pages; may carry a beeper/pager, and/or use a two-way radio.

7. Occasional travel may be required.

8. Potential risk of exposure to hazards from chemicals (toxic and non-toxic), flammable materials, gas or electrical or radiant energy or equipment with/without moving parts.

Salary Range: $18.13 - $21.73 per hour