POSITION:       ADMISSION COUNSELOR- PROFESSIONAL SERVICES SPECIALIST III

LOCATION:     ADMISSIONS 

Job Summary : Under the coordination of the Director for First Year Admissions, the Admissions Counselor will attend recruitment events on and off campus along with managing communications via Slate CRM system. The Admissions Counselor will be an integral member of the team responsible for admissions event planning and recruiting of new incoming students.  As a valuable member of the admissions team, the Admissions Counselor is responsible for a wide range of activities related to recruitment and enrollment of new undergraduate students. This position serves as a first point of contact for prospective students and their families, providing information and advisement on the admissions process, financial aid, academic programs, curriculum, student services programs, and the general educational, residential and extra-curricular environment at the college.  The incumbent is expected to actively participate/promote the myriad of on and off-campus activities designed to recruit, admit, and yield an entering class for each program that align with institutional enrollment goals.

DUTIES:

• Work with the Director of First Year Admissions to determine goals and objectives for alternate outreach efforts including establishing feeder programs with high schools, community-based organizations, and faith communities.
• Contact and meet prospective NJCU students by visiting schools and attending college fairs to generate applications for admission
• Cultivate relationships with all prospects and applicants through consistent in-person, email and telephone contact in order to recruit prospective students and assist applicants throughout the admissions process
• Administer communication initiatives, database management, creation of targeted content, and on-going CRM messaging.
• Establish channels of communication with prospective students to introduce them to and inform them of NJCU’s programs; facilitate their relationship with the institution throughout the admissions process - inquiry through enrolled student.
•   Plan admissions yield events - information sessions, workshops and open houses
• Coordinate development, documentation, maintenance and reporting to ensure efficient communications. Conduct training of staff as needed.
• Work closely with academic departments and marketing team to support recruitment efforts.
•   Prepares clear, technically sound, accurate and informative reports containing findings, conclusions and recommendations
• Assist the Director in assessing the effectiveness of proposed publications
• Runs Peoplesoft reports on an ad-hoc basis

EDUCATION: requires a Bachelor’s Degree.

EXPERIENCE: Professional experience in an institution of higher education required, admissions experience preferred.  

KNOWLEDGE, SKILLS & ABILITIES:

·         Exceptional customer service and interpersonal skills.

·         Strong organizational and excellent communication skill

·         Demonstrate the ability to maintain effective relationships with students, faculty, staff and members of the community.

·         Possess the ability to deal effectively with individuals and teams from diverse backgrounds including community leaders, as well as members of the campus community

·         Ability to perform presentations for small and large groups of people.

·         Ability to take care of the customers’ needs while following institutional procedures

·         Ability to be organized and pay attention to the minute details of a project or task.

·         Ability to maintain effective relationships with students, faculty, staff and members of the community.

·         Ability to make decisions or take actions to solve a problem or reach a goal.

·         Ability to be dependable and trustworthy.

·         Ability to learn computer technology and university systems to access data, maintain

·         Be proficient with computer technology (esp. PeopleSoft and Slate) to access data, maintain records, generate reports, and communicate with others

REQUIREMENTS: Possession of a valid New Jersey Driver’s license is required.

  We offer a competitive Compensation and Benefits Package

New Jersey City University is an equal opportunity institution encouraging a diverse pool of applicants.

For specific application requirements, please refer to NJCU website at: www.njcu.edu  

New Jersey City University is a Tobacco and Smoke Free Campus.  For the health of our employees, students and visitors, smoking, vaping, and tobacco use is not permitted on campus. This includes all buildings, grounds, and parking lots.

SAME Applicants: Candidates applying under the New Jersey “SAME” program, must include a Schedule A or B letter with other supporting documents (resume, proof of degree, etc.) by the closing date indicated above. For more information, please visit  https://nj.gov/csc/same/overview/index.shtml , email: SAME@csc.nj.gov, or call CSC at (833) 691-0404

CUT-OFF DATE FOR FILING APPLICATIONS: Open until filled

New Jersey City University (NJCU) is not accepting applications from third party recruiters for this position. Any resumes, curriculum vitae or applications submitted to NJCU for this position shall be deemed the property of NJCU and no commissions or referral fees shall be paid.