Position Description

Contractual Compliance Analyst
Primary Location Los Angeles
Possible Hiring Locations Los Angeles
Department 1110 - Contractual Compliance
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Position Summary

 

The Contractual Compliance Analyst’s primary role is processing complaints related to the Registrar Accreditation Agreement, Registry Agreements, and Consensus Policies.

 

Key Responsibilities:

 

  • Review and validate complaints and engage with registrars/registries to ensure compliance with ICANN’s policies and agreements.

  • Conduct and support monitoring, outreach and enforcement activities.

  • Track and document compliance trending.

  • Recommend tools, documentation and process improvements.

  • Other duties as assigned or requested.

 

Essential Job Functions:

 

  • Understand the ICANN model and ICANN’s overall missions and goals.

  • Understand ICANN’s contractual scope and follow established processes and procedures in providing support for different compliance areas.

  • Work cooperatively within the Contractual Compliance team and across ICANN Org.

 

Qualifications/Experience:

 

  • Bachelor's Degree required.

  • Minimum 2 years of data analysis, complaint handling, contracts management or compliance related experience.

  • Experience in an international organization preferred.

 

Skills:

 

  • Strong analytical and problem-solving skills.

 
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