Position Description

Contractual Compliance Analyst
Primary Location Los Angeles
Possible Hiring Locations Los Angeles
Department 1110 - Contractual Compliance
Apply Now

Position Summary


The Contractual Compliance Analyst’s primary role is processing complaints related to the Registrar Accreditation Agreement, Registry Agreements, and Consensus Policies.


Key Responsibilities:


  • Review and validate complaints and engage with registrars/registries to ensure compliance with ICANN’s policies and agreements.

  • Conduct and support monitoring, outreach and enforcement activities.

  • Track and document compliance trending.

  • Recommend tools, documentation and process improvements.

  • Other duties as assigned or requested.


Essential Job Functions:


  • Understand the ICANN model and ICANN’s overall missions and goals.

  • Understand ICANN’s contractual scope and follow established processes and procedures in providing support for different compliance areas.

  • Work cooperatively within the Contractual Compliance team and across ICANN Org.




  • Bachelor's Degree required.

  • Minimum 2 years of data analysis, complaint handling, contracts management or compliance related experience.

  • Experience in an international organization preferred.




  • Strong analytical and problem-solving skills.

Back Apply Now