Position Description

Night Auditor/Customer Service Representative
Location TX - Fort Worth
Job Code 691
# of openings 1
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Alliance Air Services

Company Overview:

Alliance Aviation Services is an award-winning Fixed Based Operation (FBO) located at Fort Worth Alliance Airport. Alliance handles all types of civilian, military and cargo aircraft while offering world class service and state of the art facilities to pilots, passengers and military personnel.

Position Summary:

Air/Aviation Services is seeking a polished, professional, and enthusiastic individual to perform customer service and administrative functions. 

Working Hours (Overnight Shift):

  • Hours: 10:00pm-6:30am (Sunday night to Friday morning). This individual will be off starting Friday morning at 6:30am until 10:00pm Sunday night. 


  • Handle bookkeeping and general accounting functions 
  • Obtain aircraft for airshow
  • Assist with race events
  • Greet and assist customers/clients
  • Maintain presentable interior facility
  • Answer incoming calls
  • Monitor hanger aircraft
  • Oversee petty cash drawer
  • Process fuel sales and military receipts
  • Maintain crew car book for Hertz
  • Enter customer information into FBO Manager
  • Assist customers with travel accommodations
  • Place catering orders and pick up
  • Organize and file documents and reports
  • Prepare outgoing correspondence
  • Purchase supplies needed for kitchen
  • Stock refrigerator and coffee bar
  • Check-in and clean crew cars
  • Coordinate charter arrangements or inquiries
  • Contact vendor’s with problems within the office
  • Assist in training new CSR 

Required Skills/ Abilities:

  • Proficient in MS Office
  • Strong communication skills

Education and Experience:

  • High School diploma or equivalent
  • Customer Service experience required
  • General Accounting knowledge needed
  • Prior audit experience 

EEO Statement:

Hillwood is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of, race, color, religion, gender, age, national origin, military status, veteran status, handicap, physical or mental disability, sexual orientation, gender identity, genetic information or any other characteristic protected by law.

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