POSITION : ASSOCIATE DIRECTOR, BUSINESS SERVICES

LOCATION: BUSINESS SERVICES

JOB SUMMARY:  Under the general direction of the AVP, plans and directs the administrative, operational and technology activities of the University’s Business Services Department.

RESPONSIBILITIES:

•          Manage the Business Services Team which includes Accounts Payable, Procurement Services, Campus Bookstore, Auxiliary Services and Print and Mail/Delivery Services
•          Organize team activities to ensure highest standard efficient departmental operations and service delivery.
•          Develop, monitor, evaluate, and recommend improvement to business processes, procedures, work flow, and/or standards, ensuring alignment with the University mission, values, goals and objectives and local, state, and federal laws and regulations.
•          Works closely with vendors on the NJCU campus to ensure they meet the required standards of service on campus.
•          Prepare reports for the AVP for Business Services on progress and recommended changes in operations, policies, and processes.
•          Supervises administrative services professional.
•          Develop and implement strategic marketing plans and forecasts to achieve university objectives for products and services. Hires, evaluates, trains, disciplines and recommends dismissal of staff as necessary.
•          Participate in/on a variety of meetings, committees, and/or other related groups to communicate information regarding programs, information resources, services, and/or other pertinent information as appropriate.
•          Cultivates and manages relationships with key stakeholders.
•          Serve as a liaison to internal departments within the University, students, and/or outside agencies, contractors and vendors to respond to inquiries and provide information on available resources and services.
•          Advance departmental goals and objectives through strategic project management, customer surveys and educational campaigns and representation of service offerings, both internal and external.
•          Provide leadership to the Business Services team in developing strategies and operational plans to better serve campus community.
•          Review financial reports in conjunction with revenue fluctuations.
•          Conduct research on best practices, to identify gaps, and develop recommendations for change accordingly.
•          Advocate for innovative and creative approaches to better serve the customer as well as improving business processes.
•          Represents and acts for the Associate Vice President of Business Services as required.

EDUCATION: Graduation from an accredited university with a Bachelor’s degree in a field related to the area of assignment or equivalent. Master's degree preferred.

EXPERIENCE:  Four (4) to six (6) years significant professional experience in higher education or other field that is directly related to the functions of the position or equivalent 

REQUIREMENTS:

·         Experience with ERP financial systems

·         Demonstrated analytical and problem solving skills.

·         Strong orientation to customer service and excellent communication skills.

·         Ability to work in a team oriented environment and interact with a diverse group of end users.

We offer a competitive Compensation and Benefits Package

New Jersey City University is an equal opportunity institution encouraging a diverse pool of applicants.

New Jersey City University is a Tobacco and Smoke Free Campus. For the health of our employees, students and visitors, smoking, vaping and tobacco use is not permitted on campus. This includes all buildings, grounds and parking lots.

SAME Applicants: Candidates applying under the New Jersey “SAME” program, must include a Schedule A or B letter with other supporting documents (resume, proof of degree, etc.) by the closing date indicated above. For more information, please visit  https://nj.gov/csc/same/overview/index.shtml , email: SAME@csc.nj.gov, or call CSC at (833) 691-0404

CUT-OFF DATE FOR FILING APPLICATIONS: Open until filled

New Jersey City University (NJCU) is not accepting applications from third party recruiters for this position. Any resumes, curriculum vitae or applications submitted to NJCU for this position shall be deemed the property of NJCU and no commissions or referral fees shall be paid.