Careers

Business Analyst

• Business Analyst position working on a business-critical system implementation project
• 12-month fixed-term contracts, likely to be extended
• Hybrid working environment with free Myki provided

V/Line’s purpose is to connect Victorians through safe, reliable, and accessible transport. We believe in giving all Victorians opportunities through travel and transport – connecting them to jobs, education, family and friends, services, tourism and trade.

V/Line is experiencing significant growth and we’re delivering more services, more trains, cheaper fares, and huge projects. With more than 3700 weekly train and coach services, an expansive freight network and unprecedented rail investment, millions of Victorians depend on us to deliver. You could be one of our 3100 committed team members who are up to the challenge.

About the role

The successful candidate will be working exclusively on the implementation of our new Human Capital Management (HCM) system across V/Line, which will revolutionise the way we work. 

Our new Business Analyst will collaborate with HR, operations, and other stakeholder groups to capture requirements, map current and future processes, and support user experience design. They will work with internal SMEs and external vendors to guide system configuration, integration, and testing.

Possessing a high level of ownership and proactivity, you’ll play a pivotal role in ensuring system outcomes are aligned with both user needs and strategic objectives.

About you 

To be considered for this role, applicants must meet the following key selection criteria within their application, as this forms part of our merit-based recruitment process:

Key Accountabilities include:

• Demonstrated experience leading business analysis activities for complex HCM, HRIS or Workforce Management system implementations
• Established experience working as a business analyst specifically with Learning and Organisational Design
• Proven ability to build trust and facilitate collaboration with cross-functional stakeholder groups including HR, operations, Payroll IT, and executive leadership.
• Demonstrated accountability for capturing, refining, and ensuring successful delivery of business and system requirements across project phases.
• Skilled in understanding and documenting current and future state end to end processes, creating user personas and journey maps, and translating operational needs into system functionality.
• Experience partnering with external software vendors and implementation partners to support system configuration, data mapping, testing, and issue resolution.
• Proficient in maintaining accurate and up-to-date business requirements, risk logs, traceability matrices, and decision registers.
• Able to contribute to test script creation, coordinate UAT activities, and facilitate defect resolution with SMEs and vendors.
• Tertiary qualifications in Business/Information Systems or IT related discipline (highly desirable)
• Demonstrated experience working within the Transport industry (highly desirable)

Salary for this position is commensurate to the successful candidate’s aligned skills and experience to the position.

Why V/Line

In addition to free myki travel, we offer:

• Community impact – Make a genuine difference. Work in a role that connects Victorians, every day.
• Huge potential – We’re transforming, and you can too. Be a change maker, recognised for your contribution and creativity.
• Dynamic environment – V/Line operates in a constantly changing space. Join a fast-paced and exciting organisation.
• Collaborative team – You’ll be part of a broader supportive team. Surround yourself with talented, passionate peers.
• Flexible working – We support flexible working. Work in a way that supports you to thrive in your role.

We are committed to ensuring a comfortable and accessible recruitment experience. If you need any adjustments or have specific accessibility requirements at any stage of the process, please contact our Talent team at TalentSupport@vline.com.au or 1800 800 007 for confidential support.

As an equal opportunity employer, V/Line is committed to creating a diverse, inclusive and respectful workplace and network that reflects the communities we serve. We accept and value the contributions of all our employees regardless of gender, ethnicity, sexual orientation, religion, age or disability. We are also proud to be endorsed by Work 180 as a great place for women to work, second year in a row.

V/Line are proud to be a part of the Department of Transport & Planning's Yani Bangal Transport and Planning Portfolio First Peoples Careers Strategy 2023-2028. We take this opportunity to welcome and encourage applications from First Peoples.  

At V/Line, safety is our priority. Successful applicants will undergo relevant pre-employment and medical checks to meet our safeworking standards. V/Line is also a proud Child Safe employer.