Program Support Officer
V/Line’s purpose is to connect Victorians through safe, reliable, and accessible transport. We believe in giving all Victorians opportunities through travel and transport – connecting them to jobs, education, family and friends, services, tourism and trade.
V/Line is experiencing significant growth and we’re delivering more services, more trains, cheaper fares, and huge projects. With more than 3700 weekly train and coach services, an expansive freight network and unprecedented rail investment, millions of Victorians depend on us to deliver. You could be one of our 2700 committed team members who are up to the challenge.
About the role
As the Program Support Officer, you are integral to the success of V/Line’s People & Integrity Group. This opportunity will provide you with valuable insights into Victorian Rail and jumpstart your rail career.
You will oversee the daily operations of V/Line’s Learning Hub, handle bookings, manage the front desk and provide administrative support to V/Line's enterprise RTO
Key Accountabilities include:
About you
You are an agile problem solver who derives satisfaction from providing exceptional service. Your eagerness to learn and adaptability make you an invaluable asset to any team.
Our ideal candidate will possess the following:
On-site Requirements
We are seeking candidates open to working from our Learning Hub in Melbourne CBD. This is a full-time role with the core hours from 8:00 am to 4:00 pm. While the preference is for candidates to be on-site five days a week, there may be flexibility to adopt a hybrid working arrangement.
In addition to free myki travel, we offer:
How to Apply
Please use the ‘Apply’ button to submit your application, including a current resume.
The recruitment and selection process may include aptitude assessments, behavioural and/or technical interviews and employment references.
Successful applicants will be required to undergo pre-employment screening including, probity (police) checks, medical assessment, and Australian entitlement to work. Employees of V/Line are required to maintain a valid Working with Children Check Victoria (Employee) for the duration of employment.
Remuneration for this position will be in paid in line with the V/Line Rail Operations and Administrative Employees Agreement 2023.
V/Line is an equal-opportunity employer. We are committed to providing an environment of mutual respect and we welcome applicants from any background. We value diversity and are continuously working towards creating a flexible and inclusive environment that is representative of the Victorian community.