POSITION SUMMARY:  Working in concert with the Shift Supervisor, provides general assistance and support to clients residing at the emergency shelter site and regularly monitors the safety and security of clients and staff. 

• Providing direct assistance, support, and care to clients residing in the shelter. 

• Assist with the distribution of meals and maintaining the cafeteria clean following all DOHMH protocols. 

• Complete initial intakes and provide a tour. 

• Conduct wellness checks to ensure that all clients are safe and report any abnormalities.  

• Conduct hourly rounds and log the outcome of the event 

• Conduct room inspection to ensure that clients units are safe and free of hazardous conditions 

• Complete work orders and conduct follow-ups. 

• Remove any contraband and complete reports 

• Write occurrence and incident reports when deemed necessary 

• Support and assist in enforcing shelter rules and regulations 

• Sorting and distributing client’s mails 

• Serve as a Liaison to the current atmosphere in the facility 

• Report incidents, accidents and client concern immediately via occurrence/incident report. 

• Collaborate with monthly fire drills and report outcomes on your assigned lead 

• Must be able to work flexible hours when needed 

• Attend mandatory meetings and participate in trainings as directed by the supervisor 

• Manages CARES, the DHS data base 

• Comply with all DHS Absorb trainings as scheduled by DHS 

• Able to lift about 50 pounds of weight, bend, and climb stairs 

• High school diploma or GED preferred 

• Ability to speak/ write English 

• Superior verbal and written communication skills 

• Bilingual Spanish preferred 

• HHA/CAN or other medical training preferred  

• Food Handlers Certification 

• NARCAN Certification 

• CPR/Fist Aid Training 

• F-02 Certification