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Position Description

Construction Claims Analyst, Cost
Business Line Transportation
ID # 15539
eQuest Job Type Permanent - Full Time
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WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments.

We have over 48,000 team members across the globe.  In Canada, our 8,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future.

The excellence we bring to our work and to our workplace has been recognized far and wide. We’re among the LinkedIn Top 25 Companies two years in a row, one of the Top 100 Sustainable Companies in the World (and among the Top 10 in Canada), and we earned Platinum Elite Recognition through our participation in more than half of Canada's Top 100 Infrastructure Projects.

At WSP :

  • We value our people and our reputation
  • We are locally dedicated with international scale
  • We are future focused and challenge the status quo
  • We foster collaboration in everything we do
  • We have an empowering culture and hold ourselves accountable




WSP is currently seeking a Construction Claims Analyst to add to our Rail Infrastructure team.  You will work from a dedicated project site in the Greater Toronto Area. Working under the general direction of an on-site manager, the Construction Claims Analyst has the contract administrator's role on multiple construction projects and will require various technical, analytical, administrative, financial, and field functions to ensure the effective administration of construction contracts. The role key responsibilities include reviewing construction costs, claims, and change orders while effectively managing the project schedule.


  • Interpreting the contract documents to ensure that the work is completed as specified;
  • Providing expertise in Construction practices used for capital works projects;
  • Attending and chairing regular progress review meetings with the Contractor and preparing meeting minutes
  • Organizing special meetings with the Contractor, Designer, End User to resolve problems/issues
  • Reviewing correspondence from the Contractor and preparing draft responses for the Resident Superintendent;
  • Reviewing, analyzing, and commenting on Contractor submissions on material, claims, delays, change orders and payments.  Monitors the timeliness of the submissions to ensure that late submissions and approvals do not delay the work;
  • Reviewing and analyzing the Contractor's schedules monthly to evaluate project progress and the Contractor's performance for the projects; 
  • Preparing various daily, monthly and other site reports, including the Monthly Contract Progress Report;
  • Preparing site memorandums and correspondence for signature;
  • Preparing and estimating Change Order Initiations, Change Directives, etc.;
  • Analyzing and monitoring construction contract progress;
  • Preparing financial reports on the progress of contracts, change orders and payments;
  • Provide guidance and instruction to a new incumbent, as required.  Provides advice and interpretation of contract specifications to Contractors' staff;


  • Bachelor degree in engineering or related discipline;
  • Must have or eligible for P.Eng designation in Ontario;
  • Requires 8 or more years of relevant experience;
  • Requires extensive experience in claim analysis and resolution in a contract administrator role;
  • Requires prior experience in supervising staff members and have an aspiration for management;
  • Requires sound knowledge of construction management practices and principles, construction techniques and practices, including familiarity with construction laws, contract administration, contract inspection and claims management;
  • Must have a strong knowledge of specialized construction scheduling methods and analysis;
  • Must possess sound judgement; good organizational, administrative, interpersonal, verbal communication, and technical report writing skills as well as excellent analytical and problem-solving skills;
  • Must display tact and diplomacy to motivate and work with Contractors, Designers, End-Users, and fellow construction inspection staff;
  • Highly developed computer skills in spreadsheets and scheduling programs, and word processing programs;
  • Must be able to deal/interface with Contractors' staff, Municipality staff, and various Commission employees to resolve conflict;
  • External contacts include contractors' staff, consultant staff and representatives from municipal agencies and utilities and involve discussing change orders, claims, design issues, etc.  These contacts will require a level of tact and diplomacy;
  • A valid driver's licence for the Province of Ontario;
  • Knowledge of the Construction Act of Ontario is an asset;
  • Experience with transportation infrastructure project (e.g. subway, light rail, buses and railway) is preferred;
  • Experience with transit agency (e.g. TTC, Metrolinx) is preferred.



Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).

WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.

WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.

WSP Canada Inc.


Thornhill, ON

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