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Position Description

Active Directory Architect
Business Line Global
ID # 14840
Job Type Permanent - Full Time
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WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments.

We have over 48,000 team members across the globe.  In Canada, our 8,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future.

The excellence we bring to our work and to our workplace has been recognized far and wide. We’re among the LinkedIn Top 25 Companies two years in a row, one of the Top 100 Sustainable Companies in the World (and among the Top 10 in Canada), and we earned Platinum Elite Recognition through our participation in more than half of Canada's Top 100 Infrastructure Projects.

At WSP :

  • We value our people and our reputation
  • We are locally dedicated with international scale
  • We are future focused and challenge the status quo
  • We foster collaboration in everything we do
  • We have an empowering culture and hold ourselves accountable





About WSP 

At WSP, you’ll find yourself challenged in more fascinating and far-reaching ways than ever before. You’ll explore new and inspiring opportunities to make the most of your expertise, broaden your professional horizons and create exciting new possibilities for people, organisations and society in general.  As part of the Global Enterprise Cloud and Compute Services Team, the Global Unified Communication Architect is accountable for the proper integration of the global enterprise communication services such as such as voice, instant messaging, video conferencing, messaging, identity management, etc.

A typical week would include: 
  • Providing designs and overseeing the implementation of critical business systems aligned with Global Enterprise Cloud and Compute Services strategic direction.
  • Responsible for governing the diagnosis and troubleshooting of complex enterprise voice and unified communication issues by a third-party provider
  • Overseeing root cause analysis, incident management, communication with internal clients/ business partners/ service team members
  • Ensuring all production changes are made in accordance with production lifecycle methodology and risk/change management guidelines
  • Providing technical mentoring to other team members and 3rd party providers teams and actively participate in architecture reviews/strategic development activities
  • Participating in the global infrastructure and operations technical governance process
  • Ensuring 3rd party suppliers adherence to WSP processes, procedures and standards
  • Interface and work on some initiatives with IT service delivery and application team members, project teams and other Global IT Teams across the world
  • On request, participating with the Global Mergers and Acquisition team for the integration of all communication systems resulting from acquisitions or internal projects requiring amendments to the outsource service contract
  • Proposing standards for business requirements, security certification and industry best practices to bring plus value

We'd love to hear from you if you have:

  • Bachelor’s degree in Information Technology, Computer Science, Engineering or related field
  • Relevant and practical experience
  • Experience working with and managing multiple providers in an international multi-carrier environment
  • Knowledge of different applications, systems, technologies such as:
    • Skype / Teams
    • Active Directory
    • Exchange
    • Identity Management Tools
  • Excellent written and spoken French and English
  • Ability to work independently with low-level supervision and in a global team distributed geographically
  • Strong organization skills (set priorities, meets deadlines, multiple simultaneous projects) and excellent documentation skills
  • Excellent analytical and diagnostic problem-solving skills with the ability of providing solutions to identified problems
  • Ability to communicate problems in terms that are understandable to end users at all levels
    • Demonstrated experience in understanding, designing, delivering and demonstrating compliance with information security requirements
    • Knowledge and experience in performing information security practices in the management and delivery of infrastructure and operations


Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).

WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.

WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.

WSP Canada Inc.


Montréal, QC

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