SUMMARY
The Grand Sierra is looking for an energetic and customer service minded individuals to join the Casino Marketing team as a Junior Casino Host. The Junior Casino Host provides excellent guest service and identifies, develop and retain player customer base by way of personal interaction on the casino floor, telemarketing, written correspondence and special casino events. Results oriented, hands-on professional with the ability to deal effectively and interact well with the guests and Team Members . Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
QUALIFICATIONS
Casino experience is required. Previous casino marketing experiences a plus. Candidate must have two- six months practical experience; any combination of education, training, or experience that provides the required knowledge, skills, and abilities.
EDUCATION
Any combination of education, training, or experience that provides the required knowledge, skills, and abilities.
LANGUAGE SKILLS
Excellent communication skills both written and oral. Must possess interpersonal skills to deal effectively with business contacts and employees at all levels of the company. Read, speak and understand the English language in order to communicate with guests and fellow employees. Possess a strong attention to detail and engaging presentation skills. Has the ability to effectively present information and respond to questions from groups of managers, staff, clients, and general public.
MATHEMATICAL SKILLS
Ability to accurately add, subtract, multiply, and divide in all units of measure and calculate figures and amounts. Candidate must have ability to compute rate, ratio, percent, and to create and interpret bar graphs.
LICENSES/CERTIFICATES
Must obtain and maintain appropriate licensing with the Nevada Gaming Board and Alcohol Awareness Card
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret and follow through on a variety of instructions furnished in written, oral, diagram, or schedule form. Excellent time management, problem solving and organizational skills are a must.
OTHER QUALIFICATIONS
Must be a minimum of 21 years of age and must be proficient in Microsoft Office Products: Word, Power Point, Publisher, Outlook; expert in Excel. Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate. Attend and participate in meetings in order to be informed of new rules, regulations and procedures and to discuss scheduling and/or other concerns of the Hotel and/or department. In addition to performance of essential functions, this position may be required to perform a combination of functions to be determined based upon the particular needs of the Hotel.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee: must be able to maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, team members and others. Is regularly required to sit; stand; walk and move through all areas of the casino; speak and hear; use hands to finger, handle, or feel. May reach with hands and arms above shoulder level; bend/stoop, squat, balance, kneel, lift and push/pull. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance visions, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.
While performing the duties of this job, the employee is regularly exposed to a smoke-filled environment. The noise level in the work environment is usually loud