Job Description:
Telluride Sports is currently seeking a Bike Mechanic. We invite you to be part of our team dedicated to helping other discover and enjoy the outside. Assemble and maintain our bike fleet bikes. Perform a variety of service functions on new and used bikes. Through direct contact with customers provide exceptional service and share product and technical expertise to enhance the customer experience.
Essential Duties and Responsibilities: include the following. Other duties may be assigned.
Assists customers in an enthusiastic, professional and courteous manner
Responsible for properly taking in all service work including correctly filling out service work orders, scheduling an appropriate number of repairs and completing those repairs in a timely manner
Advises and assists customers with their product selection without bias
Communicates with store manager repair and warranty part needs
Develops and maintains knowledge expertise of all merchandise in department to effectively assist customers with accurate information; keeps current as new product lines are introduced
Assists with bike sales and any other bike floor duties as needed
Maintain rental fleet of mountain bikes, road bikes and cruisers
Appropriately fit customers for rental bikes according to industry standards
Assemble bikes to high level of QC standards, 2nd check bikes assembled by others as required
Maintains a clean and safe workplace
Check all safety equipment daily for proper function
Use all safety equipment and procedures at all times
Report any existing or potential safety hazard to supervisor immediately or remedy when possible
Performs other duties as assigned by the store manager/supervisor
Occasionally climbing and use of far acuity, depth perception and field of vision
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
High school diploma or above. Minimum 2 years of previous experience as a bike mechanic required. High level of bike industry product knowledge required. Must be able to assemble maintain all types of bikes including e-Bikes.
Language Skills:
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Mathematical Skills:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentages.
Reasoning Ability:
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Computer Skills:
To perform this job successfully, an individual should have knowledge of or ability to learn point of sale systems, inventory systems, basic accounting, familiar with Microsoft Office, internet search engines.
Other Qualifications:
▪ High-attention to detail
▪ Positive, energetic attitude and customer focused
▪ Strong communication and problem-solving skills.
▪ Must be able to identify areas that may need improvement and have initiative to seek solutions.
▪ Must be a team player.
▪ Ability to work unsupervised.
▪ Must be able to work weekends, holidays and overtime.
▪ Must be 18 or older
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to stand; walk and talk or hear. The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 50 pounds and occasionally lift and/or move up to 100 pounds with team lifting. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.
Work Environment:
The work environment characteristics described here are representative of those any employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is infrequently exposed to outside weather conditions. The noise level in the work environment is usually quiet.
The wage for this position is $24-$30/hr. Individual compensation dependent on experience and variety of factors.
Benefits include paid sick leave, bike park pass, ski pass, dependent passes (for full time commitment), discounted lift tickets, lift tickets at other CO resorts, discounted employee shuttles and discounted meals and lodging and ski school discounts