Primary responsibility is to monitor VTC calls for senior leaders as part of the white glove monitoring service for scheduled SIPR and NIPR VTC calls. Works under general supervision, providing support for DLA Information Operations by performing active and passive call monitoring, utilizing TMS, CMS, CMM for conference control and scheduling, while adhering to current STIG’s.
Assign additional technical administrative duties such as performing CODEC updates.
Minimum Experience:
Two to Five (2-5) years of progressive Information Technology (IT) experience in the Video Teleconferencing arena, including deployment, trouble shooting, supporting VTCs in a dynamic environment.
Security/Certification Requirements:
Sensitivity Level: IT-I – Critical Sensitive
Clearance: Secret
DoD Approved 8570 Baseline Certification: Category IAT Level II
Computing Environment: