ABOUT THE ROLE:
The Museum Program Coordinator will work directly with the Office of Mayor E. Denise supporting the Mayor’s vision for a permanent institution that highlights Cambridge’s diverse cultural and historical legacy.
ESSENTIAL DUTIES & RESPONSIBILITIES
Administrative Support
Answer phone calls, emails, and in-person inquiries from residents and stakeholders
Schedule meetings, maintain calendars, and coordinate logistics
Prepare basic correspondence, memos, and reports
Maintain organized electronic and physical filing systems
Process forms, requests, and documentation with accuracy
Program Support
Support the development and establishment of the Cambridge Museum of History and Culture
Will focus exclusively on advancing the museum initiative, including assisting with project planning, documentation, and public engagement efforts, conducting background research
Assist with tracking program participation, applications, and outcomes
Support compliance with reporting deadlines and documentation requirements
Assist with community outreach initiatives and special events
Provide clerical support for grants, projects, and department initiatives
Customer & Public Service
Serve as the point of contact for the museum initiative
Provide courteous, professional assistance to the public
Route service requests and inquiries to appropriate departments
Maintain confidentiality of sensitive records and communications
Coordination & Office Support
Work collaboratively with internal departments and external partners
Assist leadership with ad hoc projects and administrative tasks
Required Knowledge, Skills & Abilities
Strong organizational and time-management skills
Proficiency with computers and office software, including Microsoft Excel
Clear written and verbal communication skills
Professional customer service approach
Ability to manage confidential information with discretion
Attention to detail and ability to work with accuracy
Ability to multitask in a fast-paced environment
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
MINIMUM QUALIFICATIONS:
High school diploma or GED required
One (1) year of clerical, administrative, or customer service experience preferred
Experience in government, nonprofit, or community programs is a plus
WORK ENVIRONMENT & PHYSICAL REQUIREMENTS
Office-based setting with frequent public interaction
Prolonged periods of sitting and computer use
Occasional standing, walking, and lifting of light office materials
REQUIRED DOCUMENTS:
Please upload the following documents to complete your application:
Cover Letter
ABOUT THE CITY OF CAMBRIDGE
The City of Cambridge is a diverse and vibrant community that 120,000 residents of different ethnic, racial, religious, U.S. nationals and other backgrounds call home. We take pride in our City’s diversity and strive to create a workplace that is reflective of the community we serve -- one in which all employees can thrive. The City is also deeply committed to creating an environment in which all our employees are treated equitably and feel included. In joining our team, you would work in a workplace environment that advances and values antiracism, diversity, equity, and inclusion (ADEI), and that is committed to embedding ADEI best practices and tenets in all aspects of our work. City of Cambridge residents are especially encouraged to apply to job openings.
EQUAL OPPORTUNITY / AFFIRMATIVE ACTION
The City of Cambridge is an Affirmative Action/Equal Opportunity Employer and does not discriminate based on race, color, sex, religion, age, national origin, disability, or any other protected category. Women, minorities, veterans, members of the LGBTQ+ Community, and persons with disabilities are encouraged to apply. The City is committed to advancing a workforce culture of antiracism, diversity, equity, and inclusion. Auxiliary aids and services, written materials in alternative formats, and reasonable modifications in policies and procedures will be provided to qualified individuals with disabilities free of charge, upon request by contacting Human Resources at humanresources@cambridgema.gov.