Position Description

Career Counselor
Division Human Service Programs
Rate $65,341-$81,630 annually
Closing Date Open Until Filled
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Posting Date:
9/30/24
Department:
DHSP - Office of Workforce Development
Job Code:
K494 (ID# 1061)
Sequence #:
701
Number of Hours Per Week:
37.5
Additional Work Hours Information:
Union Affiliation:
Non Union
# of openings:
1
Type of Employment:
Regular
Civil Service Type:
None

ABOUT THE ROLE:

As part of a creative and collaborative team, the Career Counselor for the Cambridge Employment Program will provide individualized employment counseling services for Cambridge residents, aged 18 and older.  Our team supports residents by demystifying the process of getting jobs and advancing in careers – with an emphasis on low-income residents and people of color at all levels of experience across a wide variety of occupations and industries.  Patience, flexibility, and an affinity for working with racially and economically diverse residents are essential for this role.

ESSENTIAL DUTIES & RESPONSIBILITIES:

The essential functions or duties listed below are intended only as illustrations of the various type of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

  • Determine employment needs of clients through intake assessments and orientations.
  • Help clients develop action steps to achieve their employment goals, as well as identify necessary services and strategies.
  • Assist clients with preparing resumes, cover letters and other job search documents.
  • Assist clients with identifying and applying for appropriate jobs.
  • Develop referral relationships with area adult education, training and employment programs, and make appropriate referrals.
  • Develop familiarity with social service agencies that can support clients’ efforts to gain economic advancement and make appropriate referrals.
  • Work as part of a team which includes but is not limited to the Adult Employment Director, Career Counselors and Job Developers.
  • Maintain accurate records on all cases, and develop periodic summaries of caseload information, as required.
  • Lead employment related workshops as needed.
  • Attend occasional community events to disseminate information and conduct outreach.
  • Other duties as assigned.

 Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.      

MINIMUM QUALIFICATIONS:

Education and Experience:

  • At least three years demonstrated experience in employment and training, career counseling, social services or related field.  Bachelors’ Degree in related field preferred. 

Knowledge, Skills, and Abilities:

  • Experience working with adults to define and meet their employment goals
  • Demonstrated success working with low-income clientele in multi-cultural settings
  • Familiarity with current workforce needs and issues
  • Familiarity with current tools and strategies for job search
  • Strong ability to communicate orally and in writing
  • Demonstrated ability to work independently and as a member of a team         
  • Commitment to anti-racism, diversity, equity, and inclusion. The City of Cambridge's workforce, like the community it serves, is diverse. Applicants must have the ability to work and interact effectively with individuals and groups with a variety of identities, cultures, backgrounds, and ideologies.


PREFERRED QUALIFICATIONS:

  • Familiarity with ETO case management software preferred.

                          

WORK ENVIRONMENT:

  • Standard office environment with fluorescent lighting, carpeted floors and air conditioning.
  • This position may be eligible for hybrid work under the City’s Telework Policy depending on operational needs.

PHYSICAL DEMANDS:

  • Ability to access, input, and retrieve information from a computer.  Answer telephones and maintain multiple files.  May require minimal lifting of up to 10 pounds.

SUMMARY OF BENEFITS:

  • Competitive health, dental, and vision insurance
  • Vacation and Sick leave eligible
  • Paid parental leave
  • Sick Incentive Pay Eligible
  • 3 Personal days
  • 14 Paid Holidays
  •  Management Allowance
  • City employee commuter benefits (T-Pass reimbursement Bluebikes membership, EZRide Shuttle membership)

 

REQUIRED DOCUMENTS:

  • Resume
  • Cover Letter

ABOUT THE CITY OF CAMBRIDGE 

The City of Cambridge is a diverse and vibrant community that 120,000 residents of different ethnic, racial, religious, U.S. nationals and other backgrounds call home. We take pride in our City’s diversity and strive to create a workplace that is reflective of the community we serve -- one in which all employees can thrive. The City is also deeply committed to creating an environment in which all our employees are treated equitably and feel included. In joining our team, you would work in a workplace environment that advances and values antiracism, diversity, equity, and inclusion (ADEI), and that is committed to embedding ADEI best practices and tenets in all aspects of our work. City of Cambridge residents are especially encouraged to apply to job openings.


EQUAL OPPORTUNITY / AFFIRMATIVE ACTION 

The City of Cambridge is an Affirmative Action/Equal Opportunity Employer and does not discriminate based on race, color, sex, religion, age, national origin, disability, or any other protected category.  Women, minorities, veterans, members of the LGBTQ+ Community, and persons with disabilities are encouraged to apply. The City is committed to advancing a workforce culture of antiracism, diversity, equity, and inclusion. Auxiliary aids and services, written materials in alternative formats, and reasonable modifications in policies and procedures will be provided to qualified individuals with disabilities free of charge, upon request by contacting Human Resources at humanresources@cambridgema.gov.

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