Basic Purpose
PSTA’s Transportation Supervisor Interim Program (“Interim Program”) is a hands-on training program, designed to teach the duties of a Transportation Supervisor. The Interim Program covers all aspects of the Transportation Supervisor’s responsibilities: Dispatch, Scheduling, Radio Operations, and Street Operations. Applicants selected for the Transportation Supervisor Interim Program will retain their current position, and receive a $1.50/hour pay bump during training. Participants may be required to continue to fulfil their normal work responsibilities while going through the interim program.
SELECTION PROCESS
Interested candidates will complete and submit an internal application to Human Resources, and may be invited to interview for the Interim Program. Upon successful completion of the Interim Program, graduates may apply and interview for available full-time Transportation Supervisor positions. They will proceed through the usual interview process, with the selected candidate notified following completion of all interviews.
Essential Functions
Supervises bus operators and monitors adherence to routes, schedules, personnel, operating rules and regulations and PSTA attendance policy.
Assigns, schedules and dispatches buses to facilitate effective and efficient delivery of service.
Schedules bus operators according to union contract, to ensure adequate staffing to efficiently meet service requirements.
Monitors radio transmissions, and real time information system, with bus operators to insure system is operating efficiently.
Prepares disciplinary notices for drivers consistent with Authority policies, procedures, rules and regulations (reviews related problems and complaints with drivers to improve operator performance).
Prepares operator paperwork to facilitate next day service.
Reports unsafe road conditions; sets up detours to maintain service following accidents, breakdowns, or when routes are impassable.
Completes daily logs of activities to provide accurate, up-to-date information.
Keeps accurate attendance records; enters operator time-keeping into the computer.
Investigates and analyzes accidents to determine cause, reports findings and recommends corrective actions.
Relieves bus operators in emergencies and completes schedule if necessary.
Mentors new Bus Operators.
Performs minor equipment repairs.
Performs bus rides with Operators.
Performs other related tasks as may be assigned.
Minimum Qualifications
Experience: At least 12 months' transit experience. A minimum of six months of that experience must be as a Bus Operator. Experience in a position related to transit operations may be considered to meet the remaining six month requirement. Good, safe driving record, discipline record and overall work record.
Work Record: Safe driving record (zero preventable accidents in the previous 12 months.) Zero disciplinary actions in the prior 12 months. No more than 3 Occurrences in the prior 12 months. No more than 2 Miss Outs in the prior 12 months.
Education: High School Diploma or G.E.D. Supplemental education or training in business, transportation, safety or relevant area is preferred.
License: Must possess and maintain a valid Florida Commercial Driver’s License Class B, with Passenger and Air Brake endorsements, in good standing.
KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of: dispatching functions; fare structures and routes; union contract rules; principles of supervision; personnel rules and regulations; state and local traffic laws; the grievance process.
Skilled in: Driving a bus; conflict resolution; accident investigation/analysis; and data entry. Efficient and adept at handling basic computer operations, and capable of learning additional required software programs.
Abilities: Must be willing to accept constructive feedback, skills evaluation, and recommendations for improvement. Assess and resolve complaints in a satisfactory manner. Excellent written, reading, and verbal communication skills. Establish and maintain effective working relationships. Interpret and administer the union labor contract. Investigate complaints and recommend appropriate solutions. Operate a two-way radio system. Operate a vehicle and a bus. Work independently, and make sound decisions.