LAKESHORE'S MISSION:
Transform individuals to strengthen our communities through innovative and accessible learning.

SHIFT: Up to 20 hours per week (School Year) | Up to 32 hours per week (Summer Schedule) | Flexible work schedule

LOCATION:  Lakeshore Technical College – Cleveland, Wisconsin

POSITION SUMMARY:  Position reports to the Library Manager; primary duties at LTC library desk. Responsible for providing a variety of clerical, promotional, and support services as well as excellent customer service in-person, by phone, and via email. The Student Resource Center includes Library, Academic Support and Tutoring, Career and Employment Services, and Student Life. 

REASONABLE ACCOMMODATIONS/ADA: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

ESSENTIAL JOB FUNCTIONS (Other duties may be assigned):

•    Assist customers at the Library desk. 
•    Materials maintenance: check in/check out, reshelve, shelf read, shift, weed, catalog, process interlibrary loan.
•    Create promotional material, PowerPoint slides, signage, book displays, student newsletter articles. 
•    Assist students with basic computer support; demonstrate use of Blackboard, Office 365, Navigate, and MyLTC.
•    Type/create/update various administrative projects.
•    Assist in computer lab; provide basic computer guidance, basic troubleshooting, keep lab tidy and stocked.
•    Assist with digitizing archive materials.
•    Assist in Student SHARE operations, as needed.

EDUCATION AND EXPERIENCE:

•    High school diploma or equivalent is required. Must be currently enrolled in classes at Lakeshore Technical College.
•    Required skills include proficiency in spelling, grammar, and proof reading; skilled in typing/keyboarding; working knowledge of MS Word, PowerPoint and Excel; working knowledge of utilizing and searching the Internet.
•    Ability to take initiative and stay self-motivated.
•    Excellent customer service skills.
•    Ability to work with and maintain confidential information.
•    Ability to apply common sense to carry out instructions in written, oral, and diagram form.
•    Attention to detail and ability to multi-task are a must.
•    Must be dependable and professional.
•    Ability to relate successfully with other students, staff, and people of diverse cultural, social or educational backgrounds.

PHYSICAL DEMANDS/WORK ENVIRONMENT:

• While performing the duties of this job, the employee is regularly required to sit and talk or hear.
• The employee frequently is required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms.
• The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl.
• The employee must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Work environment may require multi-tasking.
• The noise level in the work environment is usually moderate. 

This job description is designed to cover the basic functions of the job and is not considered a detailed description of every job duty that is required, other duties may be assigned as needed. Duties, responsibilities, and activities may change at any time with or without notice to ensure the successful delivery of organizational objectives. 

CONDITION OF EMPLOYMENT:

• Employment conditional on completion of a Background Information Disclosure (BID) and a Motor Vehicle Record Check (position specific) with the results acceptable to the College.
• Students success always comes first and it is expected that the student maintains average grades while employed. Failure to do so may result in their student help position being discontinued.
• Students must be active and enrolled in a minimum of 6 credits pers semester and/or enrolled in an academic program.

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