Position Description

Customer Portal Administrator
Location CA - Fullerton
Job Code 2022-125
# of Openings 1
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ABOUT HAWKINS

Hawkins, Inc. is a formulator, manufacturer, blender, distributor, and sales agent for thousands of industrial chemicals and reagent grade laboratory chemicals sold to municipalities and businesses throughout the Central United States. Thousands of organizations across a variety of industries have depended on Hawkins for the chemical products they need since 1938.

 

ABOUT STAUBER

Hawkins established our Health & Nutrition segment in December 2015 through the acquisition of STAUBER Performance Ingredients.  This segment specializes in providing ingredient distribution, processing and formulation solutions to manufacturers of nutraceutical, functional food and beverage, personal care, dietary supplement, and other nutritional food, health and wellness products.  The group operates out of facilities in California and New York and the products are sold nationally, and in certain cases, internationally.

 

ABOUT THE JOB

STAUBER looking for a Customer Portal Administrator to join our team based out of Fullerton, CA.  This person will be responsible for the online portal platform for STAUBER customers, including keeping online connections current, reviewing sales history for prioritization, responding to customer email inquiries and requesting technical information from suppliers.

Responsibilities

  • Conduct daily check of the portal for new connections and requests
  • Review customer sales history for prioritization
  • Reply to customer email inquiries
  • Completes customer questionnaires
  • Make documentation requests to suppliers
  • Review and organize documentation for directory upload
  • Track and update expired documents
  • Performs other miscellaneous duties as needed

 

ABOUT YOU

  • Bachelor’s Degree in chemistry or biology or equivalent preferred; or, minimum of 3 years’ experience in a quality assurance role.
  • Previous work experience in a Food or Dietary Supplement industry preferred
  • Must possess strong attention to detail
  • Familiarity with Stauber products preferred
  • Knowledge of GMP regulations preferred
  • Knowledge of Word, Excel, and Power Point required
  • Ability to manage multiple tasks
  • Effective communication skills

 

Learn more about us at  www.hawkinsinc.com (NASDAQ: HWKN) and www.stauberusa.com.

 

All resumes/applications must be submitted online.  HAWKINS & STAUBER are an Equal Opportunity/Affirmative Action Employer.

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