Position Description

Residential Instructors/Psychiatric Student Services (Direct Support Professional) / NEW HIGHER PAY - $17.50/hr ($20.50/hr on weekends)
Location Berryville, VA
Work Hours 2 shifts available (See below)
Pay Range $17.50 (plus shift differentials)
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Residential Instructor (Direct Support Professional)



  • Must be 21 years of age;

  • A Bachelor’s degree in human services - or- a qualifying degree*; or an Associate’s degree and 3 months experience working with children; or be a high school graduate or have a G.E.D. and 6 months experience working  with children;

  • Valid driver’s license with an acceptable driving record.

‚ÄčOn both your online application and resume, please clearly state your qualifying experience working with children AND state the age range of the children you have worked with in each job.  Applications and resumes without this information may not be considered.

* Qualifying degrees (Subject to meeting minimum requirements).  Applied Science – refer to concentration; Child Development; Criminal Justice; Early Childhood Education; Education; Family & Consumer Sciences; Health & PE; Health Care Administration; Health System Management; Hearing Impairment; Human Services; Interdisciplinary Studies; Kinesiology; Mental Health Counseling; Music Therapy; Nursing (Must be licensed RN); Psychology; Public Health Recreation/Therapeutic Recreation/Leisure; Social Sciences; Social Work; Sociology; Special Education.

Must be willing and able to work weekends and holidays.   Grafton offers shift differentials and holiday pay for selected holidays.

(Shift Differentials apply to this position, see details below in red)



Under general supervision, Direct Support Professionals in our Children & Adolescence program, participate in the direct care and plan implementation for clients, as prescribed by physician and treatment teams.  They provide supervision, safety and crisis management for the client population; complete documentation of client behavior and participation in programming; adhere to the scheduled activities; role model positive, mature behavior; utilize proactive behavioral strategies to minimize client crisis and maximize success. 

They report to a program supervisor/ manager. 




Health, Safety and Wellness of Clients

  1. Ensures medications are delivered accurately and on time.
  2. Provides for the well-being and safety of clients.
  3. Supports client health and hygiene.
  4. Utilizes infection control procedures.
  5. Reports serious incidents, participates in reviews and implements follow-up measures, as applicable.


Individual Plan Implementation

  1. Knows the SNAP (strengths, needs, abilities and preferences), goals/objectives/outcomes and treatment strategies from the current Plans (Treatment Plan, IEP, ISP) of assigned clients.
  2. Promotes clients’ achievement of behavioral goals by implementing the behavior strategies and teaching alternative behaviors, as indicated in the Treatment Plan/IEP/ISP. 
  3. Actively instructs assigned clients so they can achieve education/residential goals and objectives or ID Waiver outcomes. 
  4. Collects and documents behavioral and instructional data, accurately and reliably.
  5. Documents services delivered, accurately and in a timely manner.
  6. Maintains a high level of engagement with and monitoring of clients.  Implements planned activities throughout the work day.   


Provides a Supportive and Solution–Focused Environment

  1. Builds trusting, respectful relationships with clients and helps clients do the same.

  2. Demonstrates knowledge about the symptoms and supports associated with diagnoses of assigned clients and a trauma-informed care approach.   
  3. Manages behavioral crisis safely.
  4. Collaborates with the Treatment Team to provide continuity of support and care, by communicating and contributing to team discussions and decisions.
  5. Exhibits exemplary customer service with guardians, agency personnel and visitors.


Site Management – Housekeeping, Nutrition, Transportation, Finances

  1. Ensures a safe residence / classroom environment.
  2. Assures a clean and organized residence/classroom. 
  3. Promotes good nutrition and, in group homes, assists with meal preparation.
  4. Provides transportation / community mobility.
  5. Assists with purchases and is accountable for program and client money, as applicable.


Teamwork and commitment to the mission, values and vision of Grafton

  1. Demonstrates knowledge of organization.

  1. Demonstrates the core values of personal integrity and accountability.
  2. Performs other duties, as assigned.


  • Demonstrates moderate computer skills – how to log-in, how to navigate the Web for information, how to start and save a document in Microsoft WORD, and has basic keyboarding skills.


    FLSA Exemption Status:

    _______  Exempt (salaried – not eligible for overtime)

    ___X___  Non-Exempt (hourly – eligible for overtime)


Team A - Residential:

Mon, Tue & Wed: 1:30p-10:30p (9 hrs/day), Sat 8:00a - 9:00p OR 9:30a - 10:30p (13 hrs) = 40 hours

Off: Sun, Thu & Fri

Team B - Residential:

Sun: 8:00a - 9:00p OR 9:00a - 10:00p (13 hrs); Wed, Thu, Fri:  1:30p-10:30p (9 hrs/day) = 40 hours

Off: Mon, Tue & Sat

Shift Differentials * 

Monday - Friday: 3:30 p.m. to 10:30 p.m. / $1.50

Friday 10:30 p.m. to Sunday 10:30 p.m.  / $3.00

*Shift Differentials apply only to Student Services DSPs (RIs, LRIs, IAs, ONRA's and Subs) in Winchester and Berryville, VA regions. 




Grafton is an equal opportunity employer and tobacco-free workplace.


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