Position Description

Program Manager, LAC
Work Location Washington, DC - US
Requisition Number 1236
# of Openings 1
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Program Manager

Freedom House is founded on the core conviction that freedom flourishes in democratic nations where governments are accountable to their people; the rule of law prevails; and freedoms of expression, association, and belief, as well as respect for the rights of women, minority communities, and historically marginalized groups are guaranteed. Freedom House promotes the spread of freedom and democracy around the world through research, advocacy, and programs that support frontline human rights defenders. We are a leading organization in supporting the right of every individual to be free, and in identifying and mitigating threats to freedom worldwide.

Freedom House’s Latin American and Caribbean (LAC) team seeks a Program Manager. The Program Manager provides oversight and management of projects from start to finish and management of the program team. Working closely with field and D.C. LAC leadership, this position is responsible for setting strategic project goals; overseeing all aspects of program implementation; designing new projects; and managing staff.


  • Strategic leadership Assist LAC leadership in designing and periodically updating a comprehensive program strategy in assigned countries and contribute to the development and implementation of a regional strategy.
  • Analysis Monitor, analyze, and report on key developments related to human rights and democratic governance in assigned countries. Anticipate potential impacts on programming and actively lead adoption and implementation of creative mitigation measures.
  • Project implementation – 
    • Working closely with field LAC leadership, the Program Manager is responsible for complete grant oversight of the portfolio in assigned countries which consist s of several large grants ensuring effective and efficient execution of established work plans, MEL plans, and budget projections in addition to the fulfillment of financial and compliance requirements of all projects.
    • Anticipate potential problems, identify current obstacles, offer mitigation measures, and actively take part to lead resolution of issues with a creative and innovative approach.
    • Fully adhere to donor and Freedom House policies and procedures related to grant compliance and oversight, and ensure requirements are regularly met.  
    • Finalize for submission drafts of work plans, progress reports, donor communications, board memos, project proposals, and presentations for external audiences.  
  • Fundraising and development   – Working closely with field and D.C. LAC leadership, identify opportunities for new projects and additional funding for existing projects; co-lead the design of concept notes for proposals; and responsible for the draft and negotiations of project proposals with a range of funders.
  • Staff Management
    • Build and lead a cohesive and effective team—based both in D.C. and in the field—in assigned countries.
    • Effectively manage culturally diverse staff and promote Freedom House's commitment to diversity, empowerment, and inclusion.
    • Recruit, select, and mentor staff to implement programs in assigned countries. Coach, motivate, and ensure professional growth and development of staff—both in D.C. and the field.
    • Supervise direct-report staff, which includes communicating clear expectations, setting performance objectives, providing regular and timely performance feedback and leading documented periodic performance reviews.
  • Operations Working closely with the Global Security Manager as well as with field and D.C. LAC leadership, responsible for contributing to the development, implementation and monitoring of security policies, procedures, and systems in assigned countries. 
  • External Relations –
    • Build strong external alliances and collaborative approaches with donors, government officials, and the diplomatic community, partners and grantees, peer organizations and think tanks.
    • Represent Freedom House as a regional human rights and civil society expert in high-level public engagements, including international conferences and policy discussions.



  • Bachelor’s degree in international development, law, public policy, political science, public administration, human rights.
  • Masters on related field or its equivalent in additional experience.


  • At least eight years of directly related experience including implementation of donor-funded international democracy, human rights, and governance programs.
  • At least four years of experience directly managing staff.
  • At least
  • Familiarity with human rights or democracy-related issues in Latin America is strongly desired .

Skills and Competencies

  • Strong ability to communicate effectively in English and Spanish, both verbally and in writing.
  • Experience managing staff to achieve programmatic results, including ability to coach and mentor team members, and provide leadership to collaborative teams.
  • Proven outstanding project management skills from design through implementation, evaluation, and close-out, including work planning, process management, budget management, staff management, and donor relations.
  • Excellent analytical and judgment skills for identifying problems, drawing conclusions, determining options for resolution, and recommending next steps.
  • Interpersonal skills and cultural sensitivity to interact effectively and diplomatically with individuals at all levels of the organization, as well as externally both domestically and internationally.
  • Ability to create, adopt and implement operational and administrative policies, protocols, and procedures in complex environments.
  • Strong ability to plan, organize, and prioritize work, and multi-task to meet tight deadlines.
  • Ability to apply superb attention to detail and propensity to complete work accurately and with a focus on quality.  

Attributes and Characteristics

  • Exhibit strong and sustained commitment to the mission of Freedom House.
  • Show good stewardship in use of Freedom House resources.
  • Respond promptly to stakeholder needs and solicit stakeholder feedback to improve service quality.
  • Demonstrate sound skills in ethical discernment, confidentiality, analysis, and action.
  • Exhibit professional conduct at all times, with a pleasant demeanor, good humor, positive attitude, adaptability to change, and ethical conduct.
  • Consistently use good judgment in all circumstances.
  • Exhibit high work standards, adherence to procedures, attention to detail, and responsibility for assigned tasks.
  • Demonstrate strong desire for excellence, and desire to inspire others to attain professional excellence.
  • Assess own strengths and weaknesses, pursue training and development opportunities, and strive to continuously build knowledge and skills.
  • Work as an effective team member and successfully balance individual and team responsibilities.



Applicants are required to complete our online application form and to submit a resume and a cover letter that outlines interests and qualifications for this position.

  • Diversity makes our work stronger. We actively seek a diverse applicant pool and encourage candidates of all background to apply.
  • Freedom House provides a strong benefits package, including a 403(b)-retirement account, commuter benefits, flexible hours, floating holidays, high employer contributions to medical, dental, and vision premiums, basic and voluntary life and AD&D insurance, short- and long-term disability, flexible spending account, and more.
  • Staff members are currently working remotely or partially remotely due to Covid-19, and Freedom House is continuing to evaluate when and under what circumstances, staff will return to the office. This position will start completely or partially remote and will require mandatory relocation to Washington DC once circumstances allow.
  • Candidates must possess authorization to work in the United States.
  • Physical requirements: Sedentary, regularly required to sit for extended periods of time; constantly talk, hear, and understand speech at normal levels using a telephone. Occasionally required to stand, walk, and bend over, reach overhead, use hands, wrists, and fingers, to grasp, push, pull, move, handle, feel, and type. Constantly required to use close vision and distance vision for regular computer work. Occasionally required to lift and/or move up to 25 lbs. to waist height.
  • General working conditions: General working office environment. Some long hours, including evenings and/or weekends as reasonable, to complete essential tasks or attend important events and to be responsive in a timely manner to emergency assistance requests. Travel to event and meeting sites. Exposed to outside weather conditions when required to attend event venues or travel.

Disclaimer : This job description is only a summary of the typical functions of the job. It is not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. The responsibilities, tasks, and duties of the jobholder may differ from those outlined in the job description and other duties, as assigned, may be part of the job. Freedom House may add, change, or remove essential and other duties at any time.


Diversity makes our work stronger. We actively seek a diverse applicant pool and encourage candidates of all backgrounds to apply. 

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