Work Location

This position is only eligible for in office/branch work arrangements

Compensation

• Base Salary: The full salary range for the Assistant Cash Management Officer position is $31.95 to $46.25 per hour, with new hires generally starting between $34.30 to $39.10 per hour, based on relevant knowledge, skills, education, and experience.
• Annual Incentive: In addition, all SELCO team members receive an annual incentive based on how well SELCO meets the prior year’s strategic business goals. This incentive is calculated using the team member’s prior year eligible earnings and ranges from 0%-12% (with the average payout over the last five years being 11.07%).

Benefits

Our team’s well-being is a priority, and we’re proud to offer a comprehensive and holistic benefits package for team members and their families.

• Medical, dental, vision, long-term disability, and life insurance
• 401(k) retirement plan (with guaranteed employer contributions)
• Paid time off for personal and volunteer hours, as well as 10 paid holidays per year
• Additional programs and benefits include wellness and educational reimbursements, an employee assistance program, discounted rates on select SELCO services, and more.

Check out our complete benefits list here!

Position Overview

Provide quality services to existing business members while actively growing business banking relationships. Responsible for the development and maintenance of SELCO’s cash management and business deposit portfolios.

SELCO Core Essential Functions

1. Demonstrate adaptability and leadership skills, and uphold SELCO’s Mission Statement, Corporate Values, Service Promises and Exceptional Customer Service Standards.  
2. Adhere to federal and state regulations, SELCO policies, confidentiality requirements, and other compliance obligations. 
3. Interact with internal and external customers in a warm and friendly manner, demonstrate a sincere interest and willingness to help.
4. Consistently achieve individual performance goals and contribute to department and organizational objectives. 
5. Represent SELCO with a high level of integrity and professionalism.
6. Adapt to and support change to accomplish SELCO’s goals and objectives.
7. Actively participate in and/or lead required meetings and trainings.
8. Perform other duties as assigned. 

Position-specific Essential Functions

1. Assist with the administration of SELCO’s cash management program, including pricing and negotiation of related products for business members. 
2. Implement, train, and provide ongoing maintenance of business deposit and cash management products and services such as account analysis, digital banking, remote deposit capture, ACH origination, and positive pay.
3. Analyze, evaluate, and interpret information related to cash management members and prospects such as management and business history, industry risk, tax returns, financial statements, and deposit history. 
4. Prepare thorough customer analysis, including financial reports with explanations, along with spreading tax returns and financial information, such as account analysis, and business deposit bank statements.  
5. Assist with interviewing and qualifying member requests for cash management and business deposit services. 
6. Prepare annual renewals for required cash management services, ensuring compliance and service continuity.
7. Act as a resource for complex issues and provide responses to concerns and requests.
8. Maintain and demonstrate thorough knowledge of business deposit accounts and cash management services with the ability to analyze business structure documents, bank statements, and other legal documentation for establishing banking services. 
9. Evaluate and interpret business member needs and make sound recommendations. 
10. Assist with setting up, maintaining, and providing service for business deposit accounts and cash management products while ensuring timely onboarding and accurate documentation.      
11. Participate in Commercial & Business Banking projects as needed, including the implementation and conversion of new software. Assist with testing upgrades and releases, and update related procedures, job aids, and member help guides as necessary. 
12. Provide mentorship and training to team members, sharing best practices and fostering a collaborative and growth-oriented team environment.
13. Actively promote and cross-sell SELCO products and services to business members and the community. Represent SELCO in the community on a regular basis (e.g., trade and service organizations).

Skills and Abilities

The position requires:

1. Exceptional customer service skills by using the GVAL-HI approach to providing service. Greet people. Value them. Ask how you can help. Listen. Help them. Invite them back.
2. Ability to discover member needs to effectively cross-sell SELCO’s products and services.
3. Effective communication and active listening skills through all methods of interaction (e.g., in person, via phone, and in writing).
4. Sophisticated computer and software skills, including Microsoft Office 365 applications.
5. Strong knowledge of computer systems, including knowledge of systems as it applies to department usage.
6. Effective interpersonal skills with the ability to work collaboratively with others. 
7. Excellent time management, prioritization, and organizational skills with a high level of initiative, accountability, and flexibility to adapt to changing business needs and deadlines.
8. Strong problem resolution and problem prevention skills.
9. Willingness and ability to receive, give, and apply coaching and feedback.
10. Ability to work accurately with close attention to detail. 
11. Strong analytical skills and ability to use experience-related knowledge and good judgment to make sound, logical decisions.
12. Ability to maintain confidentiality of sensitive information.
13. Work ethic that includes dependability, punctuality, and a professional appearance and demeanor. 
14. Ability to perform and complete tasks despite background noise and interruptions.

Education and Experience

1. High school diploma or equivalent; and
2. Bachelor’s degree in Business, Finance, or Accounting preferred; and
3. At least two (2) years' experience in a business or treasury associate role, or related experience in a private or relationship banking role; and
4. Successful completion of accounting courses within six (6) months of hire date; and
5. Must be bondable.

Physical Demands 

While performing the job duties, approximately 90% of the time is spent stationary, with the remaining time spent moving around work areas. Frequent communication occurs in person, over the phone, and in writing. This position requires the ability to view a computer screen and interpret printed materials and other documents. This position requires the ability to lift and transport up to 5 pounds, and there is an occasional need to stoop, kneel, or reach to access documents, equipment, and supplies.

Interaction and Work Environment

Reports to: Vice President, Cash Management Officer & Team Leader

Work areas are inside in a climate-controlled environment with background noise and may include offsite locations for meetings. Travel between locations is required as needed for events.

Material and Equipment Used

Computer, phone, scanner, copier, fax machine, web camera, and general office supplies 

Acknowledgement

I have received and reviewed a copy of the Assistant Cash Management Officer job description. I understand that this job description is not a contract of employment and in no way changes the at-will nature of the employment relationship with SELCO Community Credit Union.