The Texas Municipal League Intergovernmental Risk Pool, a public entity risk pool providing property, liability, and workers' compensation coverages to more than 2,800 local governments in Texas, is seeking a Workers' Compensation Claims Assistant working out of our main office located in Austin, Texas. 

Functional Overview

• Processes new claims; verifies claim information.

• Enters information into a computerized database.

• Submits written requests for medical and employment information.

• Answers telephone and greets visitors; provides information and assistance.

• Sorts and distributes mail.

• Coordinates filing for assigned Specialists; routes documents to Specialists for review; maintains case files.

• Prepares inactive files for storage.

• Maintains office equipment; coordinates maintenance as needed.

• Maintains office supply inventory; reorders as needed.

• Makes copies and sends and receives faxes.

• Performs related duties.

Knowledge/Experience Required 

• Knowledge of modern office principles and practices.

• Knowledge of computers and job-related software programs.

• Skill in the provision of customer services.

• Skill in decision-making and problem-solving.

• Skill in oral and written communication.

Education 

The successful candidate will have experience commonly associated with the completion of a high school degree or equivalent. Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years.

The Pool is an Equal Opportunity Employer. 

We consider applicants for all positions without regard to race, religion, sex, national origin, age, marital or veteran status, the presence of a non-job-related medical condition or handicap, or any other legally protected status.