Fiery LLC is the leading provider of Digital Front Ends (DFEs) and workflow solutions for the growing industrial and graphic arts print industries. Fiery is leading the transformation from analog to digital imaging with scalable, digital, award-winning products for the printing industry. Based in Silicon Valley, California with offices around the world and a customer-base that includes over 2 million DFEs sold globally, we offer innovative software and cloud-based technologies that deliver fast performance, stunning color, and exceptional print quality across a broad range of production printing devices. Fiery DFEs are installed in a diverse range of industry segments, including commercial print, packaging, signs and display graphics, ceramics, building materials, textiles etc. With over 30 years of excellent support and service, we have presence in 19 countries with 800+ employees.

Fiery Vision: Enable the printer to produce what the designer imagined

We are currently growing and looking forward to hiring Education Architect and Trainer for Global Educational Services

We are seeking a Education Architect and Trainer with a passion for instructional design and a strong interest in the printing industry. In this role, you will be responsible for creating engaging, high-quality training materials and courses—such as how-to guides, interactive eLearning modules, and quick “express” video tutorials—that cater to our end users, distributors, and business partners. You will leverage software tools like Adobe Captivate and TechSmith Camtasia to design and deliver content that drives product adoption, enhances customer satisfaction, and ensures our stakeholders are well-equipped with the knowledge they need. This position is remote and open to candidates based in Canada, the UK, Germany, or Spain.

Key Responsibilities

• Instructional Material Development

  • Create interactive eLearning courses, microlearning modules, and video tutorials to support both in-person and virtual training sessions using Adobe Captivate and TechSmith Camtasia.

• Curriculum & Content Design

  • Collaborate with subject matter experts (SMEs) and stakeholders within the printing industry to structure and design course content that is accurate, engaging, and aligned with business goals.

  • Stay updated on industry best practices and emerging technologies in eLearning to continually improve the instructional design process.

• Project Coordination

  • Work closely with cross-functional teams (technical writers, product managers, marketing, etc.) to ensure timely delivery of training programs.

  • Manage multiple projects simultaneously, ensuring consistency in style, branding, and educational effectiveness across all deliverables.

• Quality Assurance & Feedback

  • Conduct needs assessments, pilot tests, and feedback sessions to refine training materials for clarity, usability, and instructional impact.

  • Troubleshoot and resolve issues related to learning materials and digital course platforms.

• Technical & Industry Integration

  • Incorporate relevant printing industry concepts, including Fiery, print workflows, JDF, webhooks, and API integrations, into the instructional materials.

  • Translate complex technical processes into understandable and user-friendly content.

Required Qualifications

• Educational Background: Bachelor’s degree or equivalent in Instructional Design, Education, Communications, or a related field.

• Language Skills: Fluent in English, with excellent verbal and written communication skills.

• Software Proficiency: Familiarity with or experience in Adobe Captivate and TechSmith Camtasia (or similar eLearning development tools).

• Organizational & Time Management Skills: Ability to manage multiple tasks and projects in a fast-paced environment.

• Adaptability: Eagerness to learn new technologies and adapt to evolving project requirements.

Desired Skills & Knowledge

• Printing Industry Background: Basic understanding of Digital Front Ends (DFEs), print workflows, and related technologies.

• Fiery Knowledge: Familiarity with Fiery servers, options and integration within print environments.

• Technical Integration: Exposure to JDF, webhooks, and API concepts, especially within print workflows.

• Multimedia Design: Experience with graphic design, video editing, and/or animation.

• Instructional Design Methodologies: Knowledge of ADDIE or similar instructional design frameworks.

Desirable but not mandatory:

•       Ability to work in a matrix environment

• Comfortable with ambiguity
   

  What’s in it for you?

•        Innovation: Be part of a company that is at the forefront of digital print technology.

•       Culture: Work in a dynamic, collaborative, and inclusive environment.

•        Flexible work environment: At Fiery you will work autonomously to get your deliverables done.

•        Hybrid schedule: We work from the office Mondays and Tuesdays, and you’re welcome to stay at home the rest of the week.