Location: Holt Renfrew - Toronto - Corporate Store Support Centre (60 Bloor Street West, Suite 1100)
Department: Office Services
Cosmetic/Brand Line:
Work Status: Permanent Full-Time
# of openings: 1
Project #: 15747


Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands to our commitments to corporate social responsibility, you will be inspired everyday. 

A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.

The Receptionist (Corporate Office) represents the voice of Holt Renfrew to incoming callers in a pleasant and friendly manner, and provides Reception and Mailroom back up.

Specific responsibilities include (but are not limited to) the following:

  • Answer all incoming calls as per Holt Renfrew protocol Transfer calls to appropriate recipients using current telephone directory
  • Take and deliver messages in an efficient and time-sensitive manner
  • Maintain master list of all names and extensions in location
  • Maintain equipment in working order and report failures to direct Manager
  • Reception back up: Greet clients and contact recipients in a timely manner; answer the team’s shared email for office service request from the Store Support Centre; and maintenance of pass cards
  • Mailroom back up: Receive and sort daily mail/deliveries/couriers; assist with Grand & Toy orders
  • Complies with all Health & Safety policies and requirements

The ideal candidate:

  • High School diploma
  • Previous experience in a professional environment, working with a busy switchboard console
  • Demonstrated leadership and influencing skills with the ability to get things done
  • Excellent interpersonal skills; a team player who is able to act as both a leader and an individual contributor as required
  • Confident and effective communication (written & verbal) and interpersonal skills
  • Highly service-oriented with exceptional organizational and follow up skills
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

The measures of success:

  • Contribution to financial objectives
  • Individual objectives linked to the achievement of department goals
  • Feedback from internal and external clients

Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.

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