Coordinator, Administrative ( Personal Shopping)

Location: Vancouver, BC - (737 Dunsmuir St.)
Department: Sales - Personal Shopping
Cosmetic/Brand Line:
Work Status: Permanent Full-Time
# of openings: 1
Project #: 15708


The primary role of the Coordinator, Administrative is to support the delivery of extraordinary customer experiences.  As a partner to the business team, this role executes operational, administrative, customer service, and technical tasks.

Specific responsibilities include the following:

  • Create weekly work schedules in timekeeping system; perform schedule maintenance.
  • Assist with customer and employee communication.
  • Coordinate schedules, meetings, and training sessions.
  • Process compensation paperwork related to contests, adjustments, and incentives.
  • Distribute sales reports and perform selling and performance analysis.
  • Coordinate customer special orders and merchandise repairs.
  • Assist with training of new employees on processes and procedures.
  • Executive customer transfers and merchandising RTVs.
  • Perform other duties, as assigned.

The ideal candidate:that inclues, evenings, weekends and holidays.

  • High school diploma.
  • Extensive knowledge of Microsoft Office suite.
  • Able to work in a fast-paced environment that requires a high degree of multi-tasking with minimal supervision
  • Priority setting and time management skills

All candidates for positions at Holt Renfrew are expected to:

  • Be extraordinary
  • Drive performance
  • Celebrate successes

The measures of success:

  • Behaviours
  • Sales to Plan
  • Individual Objective

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