Alterationist

Location: Holt Renfrew - Vancouver (737 Dunsmuir St.)
Department: Operations
Cosmetic/Brand Line:
Work Status: Permanent Full-Time
# of openings: 1
Project #: 15648

Description

Description:

To enhance the customer experience, to increase sales and profits and to champion Holt Renfrew as the employer of choice; the Alterationist fits, pins, marks and alters garments to client specifications.

Specific responsibilities include the following:

  • Measure clients to determine scope of work
  • Provide expert guidance on cut and fit
  • Inform client of appropriate alteration and resulting charges as per current price list
  • Pin / mark garments as appropriate to type of fabric and to ensure correct fit
  • Confirm and communicate promise date for completed alteration
  • Partner professionally with Sales Associates to create client satisfaction
  • Complete work as pinned / marked and to the highest technical standard
  • Deliver complete garments on or before the date promised

The ideal candidate: includes, evenings, weekends and holidays.

  • Tailoring technical training or its equivalent
  • 2 yrs experience in similar capacity
  • Previous experience in altering luxury fabrications
  • Communicates comfortably and clearly in English and/or French

All candidates for positions at Holt Renfrew are expected to:

  • Be extraordinary
  • Drive performance
  • Celebrate successes

The measures of success:

  • Store Sales to Plan
  • Department Audit Score




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