Mailroom Associate

Location: Holt Renfrew - Toronto - Bloor (50 Bloor Street West)
Department: Network
Cosmetic/Brand Line:
Work Status: Permanent Full-Time
# of openings: 1
Project #: 15642


Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands to our commitments to corporate social responsibility, you will be inspired everyday. 

A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.

The Associate, Mailroom provides mailroom, back up switchboard and corporate reception coverage to the corporate office.

Specific responsibilities include (but are not limited to) the following:

  • Receiving company deliveries and pickups
  • Assist with the courier of Fed Ex packages
  • Assist with Corporate Express orders
  • Assist with document shredding services
  • Provide support to Office Services, including but not limited to:
    • Process temporary security access cards-issue/cancel, track and manage lost cards
    • Coordinate office activities and operations including office maintenance
    • Maintain office supplies and place orders when necessary
  • Provide back-up support to reception and switchboard, including but not limited to
    • Answer all incoming calls and transfer calls to the appropriate recipient
    • Track and deliver messages in an efficient and time-sensitive manner
    • Greet visitors and direct them to the appropriate service or person
  • Complies with all Health & Safety policies and requirements

The ideal candidate:

  • High School Diploma, Post-secondary degree or equivalent experience
  • Confident and effective written and verbal communication and interpersonal skills
  • Highly service-oriented with exceptional organizational and follow up skills
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook)
  • Experience working in a professional environment
  • Previous experience with a switchboard console is an asset

The measures of success: 

  • Contribution to financial objectives
  • Individual objectives linked to the achievement of department goals
  • Feedback from internal and external clients

Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.


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