Supervisor, Logistics

Location: Holt Renfrew - Mississauga - Square One (100 City Centre Dr)
Department: Operations
Cosmetic/Brand Line:
Work Status: Permanent Full-Time
# of openings: 1
Project #: 15547


At Holt Renfrew, our purpose is to inspire a life of style. We achieve this by living our Brand Spirit; demonstrating Holts’ values:

  • Passion - Own it
  • Excellence - Elevate every moment
  • Warmth - Open to the world and
  • Unity - One team. One Holts.


The Supervisor, Logistics directs the integrity and flow of all merchandise into and out of the location and ensures product is available to the customer.


Specific responsibilities include (but are not limited to) the following:

  • Provide in-situ task-specific coaching to employees
  • Manage workflow within team
  • In partnership with the Manager, ensure appropriate staff scheduling
  • Ensure the swift delivery of product to the selling floor
  • Proactively identify trends in receipts and schedule workforce needs appropriately
  • Lead the co-ordination of processing transfer requests from other stores
  • Manage and follow up between the Sales Manager and buying office on delivery of all special orders (women’s, men’s, accessories and Jewelry) to ensure customer promise dates are met
  • Review daily objectives and assign tasks appropriate
  • Reinforce standards for department
  • Manage supplies including hanger inventories, wrapping and packing materials
  • Direct the safe, controlled storage of customer merchandise
  • Comply with all Health & Safety policies and requirements


The ideal candidate:

  • Post-Secondary degree, preferably in Business
  • 3-5 years supervisory experience in a similar capacity
  • Basic computer skills


The ideal candidate:

  • High School diploma
  • 2+ years of experience in a supervisory capacity
  • 3-5 years successful high-end restaurant experience


The measures of success: 

  • Contribution to financial objectives
  • Individual objectives linked to the achievement of department goals
  • Feedback from internal and external clients

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