Host, Food Services

Location: Ogilvy - Montreal (1307 Sainte-Catherine Street W.)
Department: Operations
Cosmetic/Brand Line:
Work Status: Permanent Part-Time
# of openings: 1
Project #: 15215

Description

At Holt Renfrew, our purpose is to inspire a life of style. We achieve this by living our Brand Spirit; demonstrating Holts’ values:

  • Passion - Own it
  • Excellence - Elevate every moment
  • Warmth - Open to the world
  • Unity - One team. One Holts

Specific responsibilities include (but are not limited to) the following:

  • Greet clients graciously on phone or in person
  • Escort clients to waiting area if table not immediately available
  • Seat clients at appropriate tables and supply them with menus
  • Advise on daily specials if appropriate
  • Receive coats and or purchases for coat check
  • Introduce clients to their server
  • Manage table assignments based on seating guidelines
  • Observe standard table turnover times
  • Ensure tables are bussed and re-set for all clients- partnering with servers
  • Ensure that café front desk is supplied appropriately
  • Partner with service team to deliver the nine steps of “Serving the Holt Renfrew Way”
  • Comply with all Health & Safety policies and requirements

The ideal candidate:

  • High school diploma
  • 2-3 years previous hosting experience in a restaurant environment
  • Fully bilingual in French and English

The measures of success: 

  • Contribution to financial objectives
  • Individual objectives linked to the achievement of department goals
  • Feedback from internal and external clients




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