Christian Louboutin - Men's Sales Associate

Location: Holt Renfrew - Vancouver (737 Dunsmuir St.)
Department: Sales
Cosmetic/Brand Line:
Work Status: Full-Time
# of openings: 1
Project #: 14875

Description

 

Please send resumes directly to k.sun@ca.christianlouboutin.com.

 

Overview: Under the leadership and guidance of Management, the Sales Associate is responsible for providing outstanding customer service, building and maintaining a loyal client base, providing clients with product knowledge, informing clients of new arrivals and working as part of a team to meet individual, boutique and brand objectives.

 

Responsibilities:                

  • Exceeding and maintaining sales goals set by management team
  • Provide excellent customer service and maintaining  strong client relationships
  • Commitment to building customer relationships and loyalty through personal interaction and the maintenance of a client file
  • Follow up on all client issues such as shipment orders and consignment 
  • Check emails and send out client agreement forms
  • Demonstrate knowledge of product and utilizes this knowledge to build sales
  • Expert in product information & understanding the features and benefits of our brand
  • Working with fellow associates as a team in order to complete tasks and achieve goals
  • Maintaining an organized inventory and assisting manager with daily boutique operations
  • Ability to handle large sums of money, deposits and all cash desk operations
  • Outreach to clients events such as sale, fashions night out and special in store events
  • Deliver a pleasant customer experience  with each customer interaction  

 

Skills and Requirements:

  • Bachelor’s degree required
  • 6 + years of experience in Sales or similar role
  • Passion for Christian Louboutin and a true ambassador for the brand with strong sense of responsibility
  • Ideal candidate has work experience in medium sized multinational company or luxury business.
  • Additional language fluency is a plus
  • Adheres to company policy and confidentiality
  • Proactively contributes to creating a team atmosphere that is professional, flexible and enjoyable
  • Exudes a “no task is too big or too small” attitude, with initiative, commitment, reliability, and positivity. Does not accept mediocrity.
  • Versatile; embraces change and is consistently able to develop and adapt to the needs of the business.
  • Driven to learn and grow
  • Grasps new concepts quickly, prioritizes efficiently and is organized
  • Exceptional customer service skills along with transparent and effective interpersonal, verbal, and written communication skills
  • Strong follow up, follow through and attention to detail to ensure deadlines are met
  • Strong knowledge of computer systems/programs
  • Attention to detail accompanied by a strong understanding of the importance to protect the Christian Louboutin business strategies and plans
  • Proven leader; consistently a top seller with a desire to grow
  • Ability to communicate (both written and oral) effectively with clients, coworkers and management; follows professional presentation
  • Ability to handle large sums of money, deposits and all cash desk operations
  • Ability to work a flexible schedule that meets the needs of the business; could include overnight, evening, weekend, holiday and call in shifts
  • Employee must be comfortable with physical elements of the job, including (but not limited to) carrying boxes, standing (ability to stay on feet), and using a step ladder.  All extremities of the body related to these requirements must be usable. Certainly the time frame and weight may vary, but those who are applicable for this job should be comfortable with 10 pounds and increments standing for 2 hours at a time.

 

Christian Louboutin Company Core Values

 

Employees who work for Christian Louboutin should embody and believe in our Core Values as defined:

  • Down to Earth - We stand with authenticity, integrity and respect.

Down to Earth is defined as embodying a true sense of reality. Your head may be in the clouds but your feet are always on the ground. You use common sense and pragmatism in your everyday approach. You show empathy towards others. You are adaptable, unpretentious and relatable. You treat everyone equally and respectfully.

  • Happiness – As team players, we collaborate with positivity, open-mindedness and fun.

Happiness is defined as the feeling of not fearing the alarm clock and embracing the day ahead of you. You come into work with an optimistic outlook and with good intentions. You enjoy what you do and it shows in your day-to-day interactions. You feel comfortable, supported and encouraged along the way. You are growing and continuously learning. You have a purpose here. Your successes are all of our successes. You can be yourself. You feel a great sense of pride to say “I work at Christian Louboutin.” Days fly by. Is it 6 o’clock already? It’s time to go home and you are excited to do it again the next day.

  • Inspiration– We envision the future with confidence, creativity and freedom.

Inspiration is defined as driving thought from a creative and intuitive place. You foster a stimulating environment where imagination is celebrated. Ideas become reality. You are not afraid of being unconventional and are empowered to think outside the box. You are fresh, distinctive and daring. Innovation is our vision, “like no other” is our tradition.

  • Passion– We drive the business with agility & care and we are committed to excellence.

Passion at Louboutin is defined as the intense devotion and enthusiasm for what you do every day. You genuinely admire the brand, the heritage, the product and you like the people you interact with. Others can see and feel it, and you create desire for them to want to be part of the #Louboutinworld. You are action oriented and make decisions quickly in order to identify and develop opportunities for success. Business is at the forefront of your mind, and the customer is at the heart of everything you do.

 





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